Kaufmännischer Mitarbeiter / Specialist (m/w/d) Mobilfunk-Management
Core
Managing mobile phone contracts for the Schwarz Group in Germany, optimizing mobile processes, and handling related tickets and inquiries.
Role type
Administrative specialist (mobile management)
Builds
Mobile communication services for retail customers
Domain
Retail / Telecommunications
Deliverable
product features
Required skills
MS-Office, data management, process optimization, ticket handling, system onboarding
Preferred skills
Commercial or technical training, ability to learn new systems quickly, structured problem-solving, teamwork
Technologies
MS-Office, internal ticketing systems, mobile management systems
Responsibilities
Handle mobile phone contracts for the Schwarz Group, support the design and optimization of mobile processes, collaborate with IT and administration, process assigned tickets and inquiries, maintain accurate master data in various systems
Seniority
Entry-level to Mid-level