IT Asset Management Specialist (m/w/d)
Core
Develop and standardize IT Asset Management processes within a ServiceNow environment, optimizing catalog items and data quality.
Role type
IT Asset Management Specialist (ServiceNow)
Builds
Standardized IT Asset Management processes and optimized catalog items in ServiceNow
Domain
IT Service Management / Enterprise Software
Required skills
IT Service Management experience, ServiceNow platform expertise, JavaScript scripting, Python scripting, process optimization, data quality management, stakeholder training
Preferred skills
Agile methodologies, automation scripting
Technologies
ServiceNow, JavaScript, Python
Responsibilities
Develop and establish standardized IT Asset Management processes in ServiceNow, design and optimize Catalog Items for efficient ordering and change processes, ensure Asset data quality and identify improvement areas, provide technical support and training to stakeholders, coordinate with various departments for process integration, develop scripting solutions to automate recurring tasks