Leitung Service Desk und Projekte (w/m/x) - Logistikbranche
Core
Leading the central IT Service Desk and associated project management to professionalize support and strengthen IT collaboration across the value chain.
Role type
Senior IT Service Desk Manager / Project Manager
Builds
IT support services and service desk processes/tools for a European transport and logistics network provider
Domain
Logistics / IT Service Management
Deliverable
dashboards & analysis
Required skills
IT leadership, distributed team management, ERP systems, process improvement, business process understanding, German (fluent), English (fluent)
Preferred skills
Database knowledge, programming skills, logistics industry experience