IT-Administrator Support (m/w/d) in Mainz - hybrides Arbeiten (Remote & Präsenz)
Hybrid
Core
First point of contact for all hardware and software issues for users, managing IT support tickets and system administration.
Role type
IT Administrator (Support & System Management)
Builds
IT infrastructure and support processes for an organization using specific insurance software
Domain
Healthcare IT / Insurance
Required skills
IT support, system administration, ticket management (Jira), procurement processes, contract management, mobile device management, Microsoft Office
Preferred skills
Experience with insurance-specific software, customer service orientation, analytical thinking
Technologies
Jira, Microsoft Office
Responsibilities
Handle user hardware and software issues, analyze and prioritize support tickets, develop IT processes, manage procurement and contracts
Seniority
Mid-level, hands-on IC