Inside Sales Specialist, Fairs & Events (m/w/d) Köln
Core
Inside sales specialist supporting the Fairs & Events sales team by managing customer inquiries, coordinating logistics solutions, and developing new business relationships.
Role type
Inside Sales Specialist (Fairs & Events)
Builds
Logistics solutions for trade fairs and events
Domain
Logistics & Events
Deliverable
client delivery
Required skills
Customer service, sales affinity, solution competence, advanced Excel, communication (German and English), address acquisition and verification, CRM management, presentation creation, statistics generation
Preferred skills
Commercial training in freight forwarding or logistics services, prior experience in customer service within a sales environment
Technologies
CRM, Excel
Responsibilities
Answering and consulting customer inquiries via phone and email, internal coordination between branches, sales team, and customers, managing exhibitor lists and exhibitor management, preparing for trade fairs, acquiring and verifying addresses, establishing direct contact with decision-makers, proactively nurturing relationships with new customers, creating presentations and statistics, maintaining CRM and sending newsletters