Kundendialogcenter Mitarbeiter (m/w/d) - hybrides Arbeiten (Remote & Präsenz)
Core
Handling incoming customer calls regarding contract change requests and providing consultation to find efficient solutions for insurance policy optimization.
Role type
Customer service representative (contract management)
Builds
Insurance policy services for a leading insurance company
Domain
Insurance / Customer Support
Deliverable
client delivery
Required skills
Customer service, call handling, contract management, documentation, administrative tasks, communication
Responsibilities
Answering and processing incoming customer calls, documenting customer inquiries, consulting on contract changes, supporting administrative tasks in the call center