Onsite Support (m/w/d)
Core
Direct onsite IT support partner responsible for maintaining smooth IT infrastructure operations and resolving technical issues.
Role type
Onsite IT Support Specialist
Builds
IT infrastructure stability and operational continuity
Domain
IT Services / Infrastructure
Required skills
Network setup, IT documentation, troubleshooting, system upgrades, patching, hardware/software installation and configuration, user training
Preferred skills
Analytical problem-solving, communication, teamwork, customer orientation
Technologies
Network technologies, operating systems, common applications
Responsibilities
Assist in setting up network connections, document IT processes and issues, diagnose and resolve technical faults, perform system upgrades and patches, install and configure hardware and software components, train colleagues on IT matters
Seniority
Entry to Mid-level, hands-on IC