IT Support Mitarbeiter (m/w/d)
Core
First point of contact for technical questions, ensuring smooth IT processes by supporting users with hardware and software.
Role type
IT Support Specialist (1st & 2nd Level)
Builds
Workplace systems and user accounts
Domain
IT Services / Enterprise Support
Required skills
Windows, Microsoft 365, Active Directory, hardware troubleshooting, software configuration, user account management, documentation
Preferred skills
Team collaboration, solution-oriented approach, independent work
Responsibilities
Handling 1st and 2nd-level support requests, installing and configuring hardware and software, troubleshooting errors, maintaining workstation systems, managing user accounts and permissions, documenting support cases, supporting IT projects