Kundenservice (m/w/d) im Bankenwesen - hybrides Arbeiten (Remote & Präsenz)
Hybrid
Core
Handling customer inquiries and payment transaction issues via phone and email for banking clients.
Role type
Customer Service Representative (Banking)
Builds
Payment transaction resolutions and customer correspondence
Domain
Banking and Financial Services
Deliverable
client delivery
Required skills
Written and verbal communication, payment transaction analysis, complaint management, documentation
Preferred skills
Securities trading experience, English language skills
Technologies
None stated
Responsibilities
Correspond with customers and external partners, clarify payment delays and failed transactions, participate in project work and software verification, manage complaints, maintain records