Sachbearbeiter Kontoführung und Online-Banking (m/w/d)
Core
Handling account management and online banking operations for a financial company.
Role type
Account operations specialist (banking)
Builds
Account files, customer data, payment mandates, and banking contracts
Domain
Banking / Financial Services
Required skills
Account opening and modification, data maintenance, direct debit mandate management, electronic payment setup (PIN/TAN, HBCI, EBICS), customer support
Preferred skills
Commercial training in banking, experience in account management or online banking, MS Office skills
Responsibilities
Process account openings, changes, deletions, and credit card orders; Maintain customer data and deposits; Manage direct debit mandates, relocation services, and rental deposits; Create balance statements and certificates; Manage powers of attorney and guardianship relationships; Set up contracts for electronic payment methods; Provide technical support and customer consultation for online banking