Operations Officer
Core
Process account opening activities, perform document reviews and name screening, and maintain customer records in a regulated environment.
Role type
Operations Officer (Account Opening & SWIFT Administration)
Builds
Customer accounts and compliant records for the Operations Department
Domain
Financial Services / Banking Operations
Required skills
Document review, Name screening, SWIFT system administration, System access management, SLA monitoring, Regulatory compliance
Preferred skills
AML/CTF policy knowledge, UAT support
Technologies
SWIFT, AML systems
Responsibilities
Review account opening documents and perform name screening through the AML system. Set up and maintain customer information records. Act as the SWIFT system administrator, managing key exchange and system access rights. Establish and review system user access rights according to authority requirements. Support front-line staff and participate in system user acceptance testing (UAT). Ensure service level agreements (SLAs) for various products are met. Comply with internal controls, regulatory standards, AML, and CTF policies.