Mitarbeiter im Call Center (m/w/d)
Core
Answer incoming customer calls, process inquiries professionally, document conversations, and answer written questions about products and services.
Role type
Customer service representative (call center)
Builds
Customer support and service delivery
Domain
Staffing / Recruitment
Deliverable
client delivery
Required skills
Communication, empathy, patience, MS Office, CRM systems, German (fluent)
Responsibilities
Answer incoming customer calls, process inquiries professionally, document conversations, answer written customer questions, refer information to specialist departments
Seniority
Entry-level