Vertriebsinnendienst (m/w/d) - Hamburg
On-site
Core
Support sales daily operations and ensure smooth execution of all customer-related processes.
Role type
Sales Operations Specialist
Builds
Customer offers, order processing, and sales reports
Domain
Sales operations and customer service
Required skills
CRM system management, MS Office proficiency, report generation, order processing, customer data management, complaint handling
Preferred skills
Sales experience, customer service experience, organizational skills
Responsibilities
Process incoming customer inquiries, create tailored offers, manage orders end-to-end, maintain and update customer data in CRM, generate sales reports and analyses, handle complaints and returns, coordinate with outside sales team
Seniority
Entry-level to Mid-level