IT-Support-Mitarbeiter (m/w/d)
Core
Providing first and second-level IT support for internal employees, handling hardware/software issues, workstation setup, and Active Directory/Office365 management.
Role type
IT Support Specialist (First & Second Level)
Builds
IT support services for internal staff
Domain
Corporate IT / Tourism & Leisure
Required skills
Hardware troubleshooting, Software troubleshooting, Active Directory management, Microsoft Office 365 administration, Workstation setup, Hardware testing
Preferred skills
Active Directory, Microsoft Office 365
Responsibilities
Handling internal IT requests, Analyzing and resolving hardware and software errors, Setting up workstations and conducting hardware tests, Managing and maintaining Office365 and Active Directory, Accepting and processing IT incidents via phone and email
Seniority
Entry-level, open to career changers