Kaufmännischer Mitarbeiter (m/w/d) Versand
Core
Managing shipping processes, handling customer inquiries, and coordinating deliveries to ensure customer satisfaction.
Role type
Administrative shipping coordinator
Builds
On-time deliveries and logistics documentation
Domain
Logistics and supply chain
Required skills
Customer service, order processing, logistics coordination, documentation management, return handling, data entry, communication, MS Office
Preferred skills
Shipping experience, English language skills
Responsibilities
Handling customer inquiries via phone and email, processing orders in the ERP system, coordinating deliveries and freight transport, creating delivery notes, managing returns and quantity discrepancies, updating customer and order data, liaising with carriers.
Seniority
Entry-level