First Level Supporter (m/w/d)
Core
Provide operational first-level support for users regarding network, client, and server installation, setup, and maintenance, including hardware setup and basic administration of desktop and server applications.
Role type
First Level Supporter (Help Desk)
Builds
IT support services for end-users and site management
Domain
IT Support / Desktop Administration
Required skills
Network administration, Client and server installation, Hardware setup, Desktop and server application administration, Active Directory management, Exchange management, Troubleshooting software and hardware, Access rights management
Preferred skills
IT training or similar qualification (e.g., Fachinformatiker), Prior experience, Independent work style, Communication skills, Teamwork
Technologies
Active Directory, Exchange, Network, Client, Server, Hardware