Versicherungskaufmann/frau im Customer Service (m/w/d) - hybrides Arbeiten (Remote & Präsenz)
Hybrid
Core
Handling customer inquiries, complaints, and transactions via phone and writing, providing information, and supporting financial services.
Role type
Customer Service Representative (Insurance & Finance)
Builds
Customer service experience and financial service solutions
Domain
Banking and Insurance
Deliverable
client delivery
Required skills
Problem-solving, organization, customer orientation, service readiness, ability to work independently
Preferred skills
Teamwork, English language skills
Technologies
None stated
Responsibilities
Process customer inquiries, complaints, and transactions; Provide information and support for financial services; Identify customer needs and recommend suitable solutions; Collaborate with internal departments to ensure efficient service
Seniority
Entry-level