Mitarbeiter (m/w/d) Backoffice
Core
Supporting the team in coordinating customer interventions, scheduling appointments, and managing internal processes for daily operations.
Role type
Backoffice coordinator
Builds
Operational support for customer service and maintenance workflows
Domain
Administrative support / Customer service coordination
Deliverable
dashboards & analysis
Required skills
Customer inquiry handling, Appointment coordination, Work order creation, Maintenance contract management, Administrative task execution, MS Office proficiency
Responsibilities
Processing customer inquiries, Coordinating and scheduling customer service interventions, Creating and managing work orders and service sheets, Maintaining and organizing maintenance contracts and deployment lists, General administrative tasks
Seniority
Entry-level to Mid-level