Sachbearbeiter Forderungsmanagement (m/w/d) 100% remote
Remote
Core
Handling customer calls and written inquiries regarding open energy supply invoices, negotiating payment plans, and initiating legal collection procedures.
Role type
Senior claims management specialist (energy sector)
Builds
Individual payment solutions and legal enforcement actions for energy suppliers
Domain
Energy industry + debt collection
Deliverable
client delivery
Required skills
SAP IS-U, Microsoft Office (Word, Outlook, Excel), phone communication, negotiation, legal procedure initiation, data documentation
Preferred skills
Energy sector experience, accounting background, empathetic communication
Responsibilities
Contact customers regarding open invoices, negotiate payment plans, handle incoming calls and written inquiries, decide on legal collection steps, review collection reports, document interactions