Order Manager (m/w/d)
Core
Manage the end-to-end Order-to-Delivery process, ensuring timely delivery and smooth coordination between logistics, procurement, production, and external partners.
Role type
Order Manager
Builds
Reliable order fulfillment and supply chain operations
Domain
Logistics and Supply Chain Management
Required skills
Order-to-Delivery process management, ERP systems (SAP, Navision, MS Dynamics), stakeholder coordination, customer communication, shipment and customs documentation, data analysis and reporting, inventory management, process optimization
Preferred skills
International shipping knowledge, English (written and spoken), MS Office proficiency
Responsibilities
Review incoming customer orders and resolve discrepancies, monitor delivery schedules and material availability, coordinate internal departments and external partners, communicate order status and delivery times to customers, manage shipping processes and create accompanying/customs documents, handle complaints and delivery deviations, analyze order and delivery processes to create reports and forecasts, maintain customer and product master data, support logistics leadership with special projects
Seniority
Mid-level, hands-on operational role
