IT-Support-Mitarbeiter (m/w/d) - hybrides Arbeiten (Remote & Präsenz)
Core
Providing IT support and maintenance for a leading packaging company's systems and users.
Role type
IT Support Specialist
Builds
IT systems and user support for a packaging industry company
Domain
Packaging industry / IT Infrastructure
Required skills
IT support, helpdesk experience, software knowledge, database management, ticket system administration, hardware maintenance, network cabinet maintenance, MS Office, Sage, quality management systems
Preferred skills
IT training, commercial training, product and material knowledge, software trends awareness
Responsibilities
Answering IT issues via phone, email, or in person; analyzing and resolving or escalating problems; participating in projects; maintaining PCs and network cabinets; managing master data, databases, and documentation; administering the ticket system; providing support and consultation for IT-related inquiries
