Mitarbeiter Vertriebsinnendienst (m/w/d)
Core
Support the sales team by managing customer accounts, processing orders from inquiry to delivery, and coordinating with logistics and field sales.
Role type
Sales Operations Specialist (Innendienst)
Builds
Sales order fulfillment and customer service processes
Domain
Manufacturing / Industrial Sales
Deliverable
product features
Required skills
Customer relationship management, Order processing, Proposal creation, ERP systems, MS Office (Outlook, Excel), Data entry
Preferred skills
Experience in sales operations, Service-oriented mindset, Structured work style
Responsibilities
Advise and support existing and new customers, Coordinate with field sales and logistics, Create and follow up on individual offers, Handle complaints and monitor delivery schedules, Maintain customer master data, Support sales actions and trade fairs