Techniker - Ersatzteilservice / Vertriebsinnendienst (m/w/d)
Core
Diagnose incoming spare parts requests and solve complex technical tasks to create tailored offer packages for service teams.
Role type
Technician (Spare Parts Service / Sales Internal Service)
Builds
Service offer packages and spare part alternatives
Domain
Industrial machinery and production systems (ceramic and powder metallurgy manufacturing)
Deliverable
product features
Required skills
Technical drawings and BOMs reading, MS Office, troubleshooting, customer orientation, team collaboration
Preferred skills
Practical experience, quick learning ability, continuous development
Responsibilities
Examining incoming spare parts requests, creating offer packages with BOMs, participating in plant modernization planning, finding alternative parts with engineering
Seniority
Entry-level to Mid-level