IT Administrator Collaboration & Workplace (m/w/d)
Core
Ensure stable operation of IT systems, workplace services, and collaboration platforms for clients.
Role type
IT Operations Administrator (1st/2nd-Level Support)
Builds
IT infrastructure, client systems, and collaboration tool environments
Domain
IT Operations / Workplace Technology
Required skills
Microsoft 365 administration, Atlassian tools, IT infrastructure (clients, servers, virtualization), incident management, onboarding/offboarding processes, Power Platform, Nintex, IT documentation, IT security governance
Preferred skills
ITIL knowledge, ticketing systems, automation solutions
Technologies
Microsoft 365, Atlassian, Power Platform, Nintex
Responsibilities
Ensure stable operation of IT systems, Workplace-Services and Collaboration-Plattformen; Administration and support of Microsoft 365, Atlassian and other collaboration tools; Support clients, IT infrastructure and user systems; Handle incidents and service requests in 1st- and 2nd-level support; Perform fault analysis and sustainable troubleshooting; Execute on- and offboarding processes including permission management; Assist with automations and workflows; Participate in updates, changes and system adjustments; Maintain IT documentation; Ensure IT security and compliance with governance requirements
Seniority
Mid-level, hands-on IC