Mitarbeiter Service- und Demandmanagement (m/w/d)
Hybrid
Core
Support business process optimization through software improvements and demand management for the sales team.
Role type
Process optimization specialist (Sales Operations)
Builds
Sales processes, automated reporting, demand planning
Domain
Energy industry + Sales Operations
Deliverable
product features
Required skills
Business process optimization, Software implementation, Process automation, Testing, Documentation, User support, Troubleshooting, Sales reporting, Demand planning, CRM/Telephony support
Preferred skills
IT applications, Modern communication systems, Analytical thinking, Structured work, Attention to detail
Technologies
CRM tools, Telephony systems, Reporting tools, Customer portals, Remote reading devices