Kaufmännischer Koordinator für Serviceprozesse (m/w/d)
Core
Administrative coordination of service and maintenance processes, acting as the central interface between customers, technical teams, and administration.
Role type
Administrative Coordinator for Service Processes
Builds
Operational support for daily service and maintenance workflows
Domain
Industrial services / Technical administration
Deliverable
dashboards & analysis
Required skills
Accounting, Order processing, MS Office, DATEV, Technical data management, Audit coordination, Customer inquiry handling, Documentation
Preferred skills
Technical understanding
Responsibilities
Support and control daily service and maintenance processes, Review customer and supplier invoices, Maintain technical data in internal systems, Coordinate appointments with external inspection organizations (e.g., TÜV), Answer customer inquiries and forward relevant information, Administrative organization and documentation of all processes