IT-Support (m/w/d)
Core
Supporting users with IT questions and problems, monitoring and maintaining network systems.
Role type
IT Support Specialist
Builds
IT infrastructure and user support services
Domain
IT Services / Network Administration
Required skills
IT support experience, network technology knowledge, hardware and software installation and configuration, incident documentation
Preferred skills
customer-oriented mindset, teamwork, communication skills
Responsibilities
Supporting users with IT questions and problems, monitoring and maintaining network systems, documenting incidents and solutions, participating in IT projects and staff training, installing and configuring hardware and software