Mitarbeiter (m/w/d) im IT-Onsite-Support - hybrides Arbeiten (Remote & Präsenz)
Hybrid
Core
Onsite IT support technician responsible for 1st & 2nd level support, hardware/software installation, repairs, and client device management.
Role type
Onsite IT Support Technician
Builds
IT infrastructure and device functionality for enterprise clients
Domain
Enterprise IT / Industrial Customer Environment
Deliverable
physical/clinical work
Required skills
Hardware installation, software installation, onsite repairs, ticket system management, ITSM process documentation, client device troubleshooting
Preferred skills
Industrial customer environment experience, ITIL knowledge
Technologies
PC, Printers, Smartphones, Tablets, Ticket Systems
Responsibilities
Handle 1st & 2nd level support tickets on-site, coordinate with hardware vendors for repairs, perform onsite hardware and software installation, document ITSM processes
Seniority
Mid-level, hands-on IC