Quereinstieg im Call Center (m/w/d)
Core
Handling customer inquiries regarding contract changes and resolving issues via phone calls for a financial sector client.
Role type
Customer service agent (call center)
Builds
Customer support interactions for a financial services client
Domain
Finance / Customer Service
Deliverable
client delivery
Required skills
Communication, problem-solving, administrative tasks, MS Office, German (fluent)
Responsibilities
Documenting customer inquiries in internal databases, handling incoming customer calls, supporting administrative tasks in the call center