Fachberater Innendienst – Softwarevertrieb und Kundenbetreuung (m/w/d)
Core
Support internal sales and customer service for business clients by providing software solutions for balance sheet analysis, handling commercial processes, and assisting in sales planning.
Role type
Mid-level sales and operations specialist (software)
Builds
Commercial processes and sales forecasts for business clients
Domain
Financial services / Software sales
Deliverable
product features
Required skills
Commercial understanding, software solution explanation, offer creation, commercial process handling, sales forecasting, internal coordination
Preferred skills
Sales experience, customer service experience, commercial office experience, interest in software, structured work style
Technologies
None stated
Responsibilities
Support external sales team with client inquiries, explain software solutions for balance sheet analysis via phone/email/digital channels, create offers and handle commercial customer requests, coordinate with internal departments, create sales forecasts and revenue analyses, improve consulting and sales processes
Seniority
Mid-level, hands-on IC