Teamassistenz Customer Service & Administration (m/w/d)
Core
Administrative and customer service support for the service team, handling logistics, spare parts, and customer inquiries.
Role type
Customer Service & Administration Specialist
Builds
Operational support for spare parts logistics and customer service processes
Domain
Automotive, Aerospace, Defense, and Machinery engineering services
Deliverable
dashboards & analysis
Required skills
SAP, MS Office (Outlook, Teams, Excel), logistics administration, customer inquiry handling, process coordination
Preferred skills
Technical understanding, process optimization, structured independent work
Responsibilities
Processing goods receipts and dispatches, recording orders and delivery notes, creating and coordinating spare parts requests, handling customer inquiries via multiple channels, supporting spare parts inventory preparation, assisting in process optimizations
Seniority
Mid-level, hands-on IC