Senior Experte CRM (m/w/d)
Core
Senior expert for consulting, implementation, and support of MS Dynamics CRM solutions for welfare, church, and healthcare clients.
Role type
Senior IC CRM Solution Architect / Consultant
Builds
Custom MS Dynamics CRM implementations and integrations for non-profit and healthcare organizations
Domain
Healthcare / Non-profit / CRM
Required skills
MS Dynamics CRM expertise, business process analysis, technical solution design, integration concepts, user training, documentation
Preferred skills
Practical development experience in MS Dynamics CRM, business blueprint creation, project management
Technologies
MS Dynamics CRM, SharePoint
Responsibilities
Consult and support clients throughout the application lifecycle, analyze and document requirements, design and validate technical and integration concepts, manage incidents and change requests, conduct user training, create documentation, support rollouts and migrations
Seniority
Senior, hands-on IC