Product Manager Digital Customer Platform (m/w/d)
Core
Strategic development of core services for the MyLiebherr Digital Customer Platform, focusing on central functions for customers, organizations, users, and data.
Role type
Senior Product Manager (Digital Platform)
Builds
Central, reusable platform capabilities for various portal services, companies, and business units.
Domain
Industrial manufacturing (Liebherr) + Digital Customer Platforms
Deliverable
product features
Required skills
Product strategy development, Roadmap management, Customer and business needs identification, Agile methodologies, Cross-functional team leadership, Data-driven decision making, CRM and Master Data systems understanding
Preferred skills
AI technologies affinity, International stakeholder management
Technologies
CRM systems, Master Data systems, AI
Responsibilities
Develop product strategy for the core area, Manage product roadmap aligned with platform strategy, Prioritize initiatives based on customer value and business impact, Collaborate with business, IT, and international entities to drive product decisions, Utilize data and KPIs for continuous service improvement.