Sachbearbeiter/in im Kundenservice Logistik (m/w/d)
Core
Serve as the interface between sales, drivers, and customers, resolving delivery discrepancies and organizing return/redirect transports.
Role type
Customer service specialist (logistics)
Builds
Information flow in ERP systems and resolution of delivery issues
Domain
Food logistics / Cold chain transport
Deliverable
dashboards & analysis
Required skills
ERP system management, logistics operations, transport coordination, MS Office, SAP
Preferred skills
English communication
Responsibilities
Resolve delivery discrepancies and loading differences, organize return or redirect transports for rejected goods, maintain ERP data for information flow, communicate with service providers and internal teams to clarify delivery issues.
Seniority
Mid-level, experienced
