Teamleitung Kundenservice (gn)
On-site
Core
Leading a 15-person customer service team in a modern auto dealership, managing service intake, appointment scheduling, and workshop coordination.
Role type
Team Lead, Customer Service (Auto Dealership)
Builds
Efficient customer service operations and workshop coordination for a regional auto dealership.
Domain
Automotive retail / Customer Service
Required skills
Team leadership, service process management, customer contact, workflow optimization, stakeholder coordination
Preferred skills
Prior leadership experience, auto dealership background
Technologies
None stated
Responsibilities
Lead a 15-person service team, manage service intake and appointment scheduling, coordinate with workshop and service advisors, optimize service processes.
Seniority
Mid-level, first-time or aspiring team lead