Industriekaufmann Export & Kundenservice (gn)
Core
Managing the entire order fulfillment process from supplier coordination to invoicing for international customers.
Role type
Mid-level industrial sales and operations specialist (export & customer service)
Builds
Reliable and on-time delivery of customer orders
Domain
Manufacturing / Industrial goods / International trade
Required skills
Order processing, supplier coordination, invoicing, ERP systems, MS Office, English (fluent), documentation management, complaint resolution
Preferred skills
Experience with ERP systems, structured work style, team player
Technologies
ERP systems, MS Office
Responsibilities
Resolve orders with suppliers and monitor production timelines, coordinate delivery dates with customers and suppliers, process customer orders from entry to invoicing in ERP, create delivery documents, handle complaints independently, communicate with national and international customers, collaborate with shipping and procurement teams, maintain master data