E-Commerce Performance Analyst & Customer Journey (gn) hybrides Arbeiten (Remote & Präsenz)
Core
Analyze and optimize the digital customer journey and e-commerce shop to drive conversion, user experience, and revenue growth through data-driven measures.
Role type
E-commerce performance analyst & customer journey optimizer
Builds
Optimized e-commerce flows, digital application processes, and marketing campaigns
Domain
E-commerce, Digital Marketing, Web Analytics
Deliverable
dashboards & analysis
Required skills
E-commerce processes, Web analytics, A/B testing, UX analysis, Conversion optimization, Data analysis, Project management, Stakeholder collaboration, Technical troubleshooting
Preferred skills
Dutch language skills
Technologies
Google Analytics, Hotjar, Optimizely
Responsibilities
Continuously analyze the e-commerce shop and digital application flows; Derive and implement measures to increase conversion, user experience, and revenue; Optimize the customer journey with cross-functional teams; Analyze traffic and performance data to provide actionable recommendations; Monitor technical processes and coordinate fixes with IT; Analyze campaign performance and create management reports; Manage external agencies and service providers
Seniority
Mid-level, hands-on IC