Spezialist Forderungsmanagement (m/w/d)
Core
Manage the entire debt collection process, including out-of-court and court-based collection measures, for clients in arrears.
Role type
Debt collection specialist
Builds
Collection processes and legal enforcement actions
Domain
Financial services / Legal compliance
Deliverable
client delivery
Required skills
Debt collection process management, legal enforcement procedures, customer communication, payment agreement negotiation, data documentation, process optimization
Preferred skills
Commercial training background, experience with DATEV, MS Office proficiency
Technologies
DATEV, MS Office
Responsibilities
Steer and accompany the entire out-of-court and court-based collection process, pursue open claims and initiate appropriate measures, communicate independently with customers in arrears and external partners, conduct telephone payment agreements and payment reminders, implement and monitor legal collection procedures and enforcement measures, report and process insolvency claims, manage deadlines and follow-ups, document and maintain data and relevant information, research necessary information for complex cases, support continuous optimization of existing debt management processes