Spezialist Kfz-Schadenabwicklung (m/w/d)
Core
End-to-end processing of vehicle damage claims from initial report to settlement, coordinating with insurers, lawyers, and service providers to ensure rapid resolution for customers.
Role type
Specialist, claims processing (automotive insurance)
Builds
Settled vehicle damage claims and accurate financial settlements
Domain
Automotive insurance / Claims management
Deliverable
client delivery
Required skills
End-to-end claims processing, coordination with external stakeholders (insurers, lawyers), settlement calculation, financial reconciliation, claims audit/review, process improvement
Preferred skills
Commercial training background, practical experience in vehicle damage handling, knowledge of liability and casco models, MS Office proficiency
Responsibilities
Manage vehicle damage cases from first report to successful closure, handle both own-fault and third-party fault claims independently, guide customers and drivers through the claims process, coordinate directly with insurers and external service providers, process billing and settlements within liability and casco models, review claims for completeness and plausibility, support internal control tasks to improve damage management processes