Mitarbeiter Hausnotruf (m/w/d)
Core
Installing, maintaining, and troubleshooting home alarm systems for elderly customers while providing consultation and onboarding.
Role type
Field technician and customer support specialist
Builds
Home alarm system installations and maintenance services
Domain
Healthcare technology / Senior care services
Deliverable
product features
Required skills
Technical troubleshooting, PC proficiency, Class B driver's license, customer onboarding, contract administration, data management
Preferred skills
Experience with elderly populations, commercial training background, flexibility
Responsibilities
Install and configure home alarm devices, troubleshoot technical faults, exchange faulty equipment, onboard customers to system usage, consult prospective clients, manage contracts and customer data, perform monthly billing reconciliation