IT-Supporter w/m/d
Hybrid
Core
Providing telephone and on-site IT support for all users regarding hardware and software, including troubleshooting, equipment setup, and documentation.
Role type
IT Support Specialist
Builds
IT equipment and services for internal users and events
Domain
Corporate IT / Helpdesk
Required skills
Hardware and software troubleshooting, Windows 11, MS 365, Network fundamentals (firmware networks, VPN), Documentation
Preferred skills
Citrix experience
Technologies
Windows 11, MS 365, Citrix, VPN
Responsibilities
Telephone support for hardware and software issues, On-site service for equipment exchange and setup, Troubleshooting and resolving incidents, Preparing IT equipment for internal events, Documenting all requests
Seniority
Entry to Mid-level