Customer Project/ Program Manager
Core
Leads customer engagement to ensure projects meet scope, time, budget, and quality expectations while managing business development and client relationships.
Role type
Senior IC Customer Project/Program Manager
Builds
Customer projects and solutions across corporate, customer, and third-party vendor efforts
Domain
IT Services / Enterprise Technology
Deliverable
client delivery
Required skills
P&L management, financial forecasting, business development, opportunity assessment, high-risk deal management, team leadership, cross-functional resource management
Preferred skills
German or French language proficiency
Technologies
Project management methodologies, PMO frameworks
Responsibilities
Manage customer project delivery and project financials including P&L, identify and develop new client opportunities, act as opportunity manager for high-risk deals, manage upper-level client delivery relationships, mentor project team members, represent the organization to external customers
Seniority
Senior, hands-on IC with strategic oversight
