Services Manager h/f
Core
Lead a team of Project Managers to deliver high-quality, value-driven services to strategic customers, ensuring operational excellence and P&L performance.
Role type
Senior IC Services Manager
Builds
Customer projects and services delivery
Domain
Industrial software (PLM) and professional services
Deliverable
client delivery
Required skills
Team leadership and mentorship, Strategic stakeholder management, Financial forecasting and P&L oversight, Project management governance, Cross-functional collaboration, Continuous improvement
Preferred skills
Advanced degree, Project management certification
Technologies
Project management methodologies
Responsibilities
Lead and mentor a team of Project Managers, Act as a senior escalation point for project and customer issues, Drive forecasting and financial oversight, Ensure adoption of best-practice project management methodologies, Build relationships with senior customer stakeholders, Collaborate with Sales and Finance for pipeline planning
Seniority
Senior, hands-on IC with team leadership