HPE Networking Engineer I
Core
Troubleshoot and diagnose customer-reported networking issues to ensure optimal performance and operational stability.
Role type
Junior IC networking support engineer
Builds
Customer support solutions for networking infrastructure
Domain
Networking / Technical Support
Deliverable
client delivery
Required skills
Routing and Switching, RADIUS, STP, SNMP, DNS, DHCP, troubleshooting, problem-solving
Preferred skills
CCNA certification, prior experience in networking or technical support
Technologies
HPE Aruba Networking
Responsibilities
Troubleshoot and diagnose customer-reported networking issues, manage customer cases for timely resolution, coordinate with internal teams, escalate issues when necessary, collaborate with engineering and field support organizations, develop and execute technical action plans
Seniority
Junior, entry-level IC
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