Technical Courseware Developer
Core
Design, develop, and maintain customer-facing technical content, including networking features, in-product help, installation instructions, video scripts, and hands-on learning labs for cloud and networking products.
Role type
Senior Technical Courseware Developer (Networking & Cloud)
Builds
User training content, instructional labs, and documentation for HPE networking and cloud services.
Domain
Networking, Cloud Computing, Technical Training
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical writing, Curriculum design, XML/DITA authoring, Network fundamentals (routing, switching, security), Network automation (Python, Ansible), Cloud services (AWS/Azure/GCP), Content management systems, Video script writing, Git version control
Preferred skills
DITA/XML principles, Markdown authoring, Agile project management, HPE Aruba/Juniper product experience, Industry network certifications
Technologies
Python, Ansible, AWS, Azure, GCP, Git, JIRA, Visio, Lucidchart, MS PowerPoint
Responsibilities
Design and develop customer-facing user content and hands-on learning activities; Collaborate with SMEs to gather requirements and ensure content accuracy; Analyze product specifications to recommend optimal content formats; Use AI tools to scale content creation while maintaining quality; Lead or support content development projects and coordinate with other writers.
Seniority
Specialist, hands-on IC
