Kundenberater/in - Inbound mit Fremdsprache m/w/d
Core
Inbound call center agent handling customer inquiries, service requests, shipping, billing, and payment questions via phone.
Role type
Inbound customer service agent
Builds
Customer service interactions and documentation
Domain
Social services / Call center
Deliverable
client delivery
Required skills
Phone communication, Documentation, Multilingualism, Basic German
Responsibilities
Answer and process incoming phone service inquiries, Document customer requests, Provide comprehensive consultation, Schedule appointments
