Bankkaufmann /-frau - Banken (m/w/d)
Core
Administrative support and customer service for a bank branch, handling mail, phone calls, and client data.
Role type
Administrative Assistant (Banking)
Builds
Daily office operations and client support
Domain
Banking / Administrative Services
Deliverable
product features
Required skills
MS Office, customer service, data entry, phone etiquette, basic accounting, numerical skills
Preferred skills
English language skills, interest in IT
Technologies
MS Office, appointment scheduling systems
Responsibilities
Process incoming mail and invoices, answer and forward phone calls, maintain customer data, schedule appointments, route orders to processing departments, file records, support existing and new customers, conduct client conversations, provide information materials to guests