IT-System-Kaufmann /-frau - Callcenter (m/w/d)
Core
IT System Manager supporting a call center's network infrastructure, employee IT training, and database operations.
Role type
IT System Manager (Call Center)
Builds
Network infrastructure, database installations, hardware interfaces
Domain
IT / Telecommunications / Call Center
Deliverable
infrastructure
Required skills
Network infrastructure management, Database administration (IBM DB2, Microsoft SQL, Oracle SQL, MySQL, PostgreSQL), IT training, Customer service, TCP/IP protocols, Microsoft Server, Linux
Responsibilities
Maintain network infrastructure, Train employees on IT tools, Program hardware systems and interface software, Prepare datasets for machine learning, Design and build database installations
