Kaufmann/frau - Dialogmarketing - Backoffice (m/w/d)
Core
Providing general information via phone, post, and email; managing preparatory accounting, payment collection, and debt collection; handling customer and supplier contacts for projects; maintaining contracts and customer master data.
Role type
Back-office dialog marketing specialist
Builds
Customer communication, payment processing, and contract management for client projects
Domain
Business services / Call center operations
Required skills
Accounting, contract management, customer communication, data maintenance, analytical thinking
Preferred skills
Negotiation, optimization, teamwork
Technologies
None stated
Responsibilities
Answering customer inquiries, processing payments, managing debt collection, maintaining customer databases, contacting suppliers
Seniority
Entry-level / Individual Contributor