Callcenteragent m/w/d - Sekretariat / Baugewerbe
Core
Handling customer inquiries, orders, and data management for clients in the construction industry via phone and email.
Role type
Customer service agent (call center)
Builds
Customer service interactions and order intake for construction clients
Domain
Construction industry + Customer service
Deliverable
client delivery
Required skills
Data analysis and problem-solving, Customer orientation, MS Office proficiency, Internet knowledge
Responsibilities
Updating and maintaining data, Receiving and processing customer inquiries and orders via phone, Creating customer addresses, Forwarding caller messages to clients via email or SMS